In recent security news, Apache Foundation released an emergency update for a critical zero-day vulnerability in Log4j, a ubiquitous logging tool included in almost every java application. To mitigate any potential vulnerability to GoCo provided services, we have blocked access to the following services listed below while we continue to review any potential areas of impact from the Apache Log4j exploit. This list will be updated if more services are identified. At this time, we have no indication that any GoCo services have been compromised and all actions are considered precautionary given the potential risk surrounding this zero-day exploit.

Services Affected:

  1. bluArc Customer Self-Service Portal – Customers may reach out to support in the interim for any assistance in managing their services on the bluArc voice platform.

We sincerely apologize for any inconvenience this may cause, however, the security and protection of your network and services is our number one priority.